Welcome to Twameva Wellness and Training Center (OPC) Private Limited. This document outlines the rules and regulations for the use of Twameva Wellness and Training Center’s (For convenience of understanding, we are using “Twameva Wellness and Training Center” instead of Twameva Wellness and Training Center (OPC) Private Limited) website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Twameva Wellness and Training Center’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you apply for our program, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

 

Additional Information

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Cookies are widely used, and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites

Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites.

Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Intellectual Property Rights

Unless otherwise stated, Twameva Wellness and Training Center and/or its licensors own the intellectual property rights for all material on Twameva Wellness and Training Center. All intellectual property rights are reserved. You may view and/or print pages from https://www.twamevawellness.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from https://www.twamevawellness.com
• Sell, rent or sub-license material from https://www.twamevawellness.com
• Reproduce, duplicate or copy material from https://www.twamevawellness.com
• Redistribute content from Twameva Wellness and Training Center (unless content is specifically made for redistribution).

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Twameva Wellness and Training Center does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

User Comments

Certain parts (i.e., the Blog) of this website offers the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Twameva Wellness and Training Center does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Twameva Wellness and Training Center, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws, Twameva Wellness and Training Center shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Twameva Wellness and Training Center reserves the right to monitor all Comments and to remove any Comments that it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

If you have any questions about this privacy policy or our treatment of your personal information, please contact us at twamevawellness@gmail.com

This privacy policy is effective as of [22/09/2023]. We reserve the right to change this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by other means, such as email.

We are so pleased you have decided to use our services or resources – please read the following important terms and conditions before you commit to using them.

This contract sets out:

• your legal rights and responsibilities;
• our legal rights and responsibilities; and
• certain key information required by law.

The intention is that it will bring clarity to our relationship, protect both of us and take care of the business side of things so that we can get on with the good stuff! Please let us know if there are any clauses that you do not understand or that contradict your understanding of our services.

When you agree to these terms and conditions, you confirm your commitment to the entire course, programme, sessions or workshops and you will be responsible for payment in full of the price for our services and you will not be entitled to any refunds.

BACKGROUND

We are a limited company with its registered office at address is No 13-14, 1st Floor, S.V Comples. Kothanur Main Road, J.P Nagar 7th Phase. Bangalore: 560078, KA, India.

Our individual and group sessions will include one or more of the following:

• Integrated Life Coaching and Counseling Programme
• Handwriting analysis report
• Training and Skill building workshops
• Spiritual Intelligence Workshop

Grossly, all of these elements make up our ‘services’

Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice.

However, your decision not to provide certain information may limit our ability to provide you with our products or services.

We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

Limiting Use, Disclosure and Retention Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfil the purpose for which we collected it or as may be required by law. [If applicable, include a description of any parties with whom you may share Personal Information.]

Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorised use, access or disclosure.

Openness

We will make information available to you about our policies and practices with respect to the management of your Personal Information.

Confidential information

All information shared by you on a one to one basis will be kept strictly confidential, except when releasing such information is required by law and/or where we consider it necessary to do so because of concerns of risk to yourself or others or to assist the prevention or detection of a crime. Such circumstances may include suicide, child sexual or general abuse or neglect kidnapping, murder, rape, treason or terrorism.

Where you participate in any group sessions, for example as part of a group programme, you agree to keep strictly confidential any information shared by participants in those group sessions and not to share it with any third parties. You will not use the confidential information of any participant of a group session for your own benefit except with the explicit consent of that participant.

Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.

Your responsibilities

You will pay the price for the services in accordance with the relevant services description which will be decided on an individual basis.

It is very important that we have a full understanding of your state of health. You will provide us with such information and assistance (and ensure that any information is complete and accurate) as we reasonably need to provide the services.

You and us shall agree on a method of communicating with each other between sessions and adhere to that method.

Our services do not include clinically diagnosed mental health illnesses, likewise we don’t diagnose any clinical conditions of mental illnesses. Our ‘services’ may involve all areas of your life. You acknowledge that deciding how to handle any issues which may arise, the choices you make in relation to them and whether or not you follow through on any agreed action is exclusively your responsibility. For this reason, although we fully expect great results to come from our sessions, we cannot guarantee any specific outcomes or that all clients will achieve the same results. The results are entirely dependent on your commitment and the effort you put into the programme and the actions we agree. In the course of our services, you may be referred to Rehabilitation Council of India (RCI) licensed clinical psychologists and M.D psychiatrists if needed. If you disagree for the same, we are not liable for any consequences caused to you.

Our role is to offer you guidance and accountability and help you make positive health and lifestyle changes in order to make progress towards your goals. The information we provide to you is not medical advice and is not intended to take the place of seeing Rehabilitation Council of India (RCI) licensed clinical psychologists and M.D psychiatrists. By entering into this agreement, you confirm that you will not use our services in place of any form of medical treatment. Our services do not replace or to be treated as equivalent to any licensed professional mental health expert/ M.D psychiatrist. Any medical consequences arising out of the service does not bind us legally to be responsible for any outcome. Client, as and when deemed fit, should seek medical help, if needed.

If you are currently receiving treatment from a M.D psychiatrist or other healthcare professional, by entering into this agreement you confirm that you have consulted with this person regarding the advisability of working with us and that this person is aware of and supports your decision to proceed with the programme described in the relevant services description.

You will keep us informed of any changes to your medical health or personal circumstances. Your responsibility is to inform us about any of your past and current illnesses and medication you are taking, so we could evaluate your state clearly and make decisions based on provided information.

Schedule and Cancellations

The calls/meetings for coaching and counseling sessions will generally last for 120 minutes. If rates change before this agreement has been signed and dated, the prevailing rates will apply.

Appointments can be cancelled or rescheduled by both of us with prior consent from both the parties.  In such cases, you will be notified and the fees will be refunded.

We may use your email and contact number to send you appointment reminders and provide care beyond the coaching and counseling sessions including session feedbacks, progress etc. This may include communication through Emails, Voice Calls, SMS, WhatsApp messages and other communication channels. By agreeing to these terms of service, you are providing us the right to reach you through the above-mentioned modes of communication.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Termination

Either we or you may terminate this Agreement at any time with 1-week prior notice. You agree to compensate us for all coaching services rendered through and including the effective date of termination of the coaching relationship. If we decide in our absolute discretion that we are not a good fit for each other, we may terminate this contract immediately on notice, in which case we shall give you a partial refund for any elements of the services which you have paid for in advance and which you have not received.

Either you or us may terminate the services and this contract immediately if: the other party commits any material breach of the terms of this contract or a services description and, in the case of a breach capable of being resolved, the breach is not resolved within 30 days of a written request to do so. The written request must expressly refer to this clause and state that the services and this contract will be terminated if the breach is not resolved; or the other party commits or threatens to commit or is threatened with any act.

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract, and it will not operate to affect any provisions that expressly or by implication survive termination. Our total liability to you is limited to the amount of fees paid by you for the services and you confirm your understanding that the price of our services is calculated bearing in mind this limit on our liability. If you would like us to assume a greater degree of potential liability, please contact us for a revised price for our services.

Limited Liability

Except as expressly provided in this Agreement, we make no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall we be liable to you for any indirect, consequential, or special damages. Notwithstanding any damages that you may incur, our entire liability under this Agreement, and your exclusive remedy, shall be limited to the amount actually paid by you to us under this Agreement for all coaching services rendered through and including the termination date.

Entire Agreement

This document reflects the entire agreement between us and you and reflects a complete understanding with respect to the subject matter. This Agreement supersedes all prior written and oral representations. These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, assurance, or warranty given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

Dispute Resolution

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, both of us agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

Applicable Law

This Agreement shall be governed and construed in accordance with the laws of India and jurisdiction of Bangalore, Karnataka.

Binding Effect

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

Changes in Terms and Conditions

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use or access to our website or the ‘service’ following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

By agreeing to the Terms and Conditions, you acknowledge to have read and understood the terms and conditions contained here and have been given appropriate opportunity to address any questions or request clarification for anything that is unclear. You voluntarily agree to receive coaching and counseling (or your child if said child is the client), and you understand that you may stop such services at any time.

Handling Customer Complaints and Suggestions

You may direct any questions or inquiries with respect to our privacy policy or our practices by contacting:

Dr Runalika Roy

Email: care@twamevawellness.com